Latest news

For insurance companies that must balance customer service demands with cost control, new technologies can provide a big advantage. Insurance markets are extremely competitive. If you are on the leading

If we’re talking about homo sapiens, we’re only talking about 200,000 years. Interestingly, research suggests that human communication through speech is a little younger–between 50,000 and 70,000 years. Is it

Discover how AI is revolutionizing customer service with advancements from basic automation to sophisticated voice AI agents. Delve into future trends and their potential to enhance customer experiences, improve efficiency,

Discover how AI-driven phone systems and modular data centers can revolutionize small business operations. Learn about the latest trends and benefits of integrating AI into your communication strategy to enhance

Explore how cutting-edge AI solutions like Retell AI and Truecaller’s advanced call scanner are revolutionizing customer service. These technologies streamline operations and enhance security by automating responses and detecting scams.

Discover how IT and telecommunications industries are leveraging AI and cloud technologies to enhance observability and improve customer service. Explore the latest trends and insights on integrating these technologies to

The Acquisition of VoiceBite by ItsaCheckmate The acquisition of VoiceBite by ItsaCheckmate marks a significant leap forward in integrating voice AI technology within the restaurant industry. This merger is set

As companies like Tenyx and Retell AI lead innovations in the voice AI domain, call centers are experiencing a significant transformation. AI agents are now playing a crucial role in

Nearly every business area involves balance and compromise. How do you provide exceptional service at high volume? How do you reduce costs without lowering quality? How do you meet increased

Since an early demo of ChatGPT went viral in late 2022, it seems Conversational AI is everything and everywhere. From supporting clinical healthcare decision-making to helping retailers process online returns,

Artificial intelligence (AI) continues to play an ever-increasing role in helping businesses on multiple fronts. You may wonder whether AI is worth using in your business or you may have

The applications for Voice AI are endless. Savvy companies are leveraging this relatively new technology across the value chain, including customer service, lead follow-up, and even closing the deal. While

With the rise of AI, many still view this technology as a basic tool. They think it can perform a few tasks and automate some processes, but that it’s otherwise limited. Many

Investing in gold IRAs is a legitimate means of investing for retirement. However, because it’s a non-traditional investment strategy, marketing these IRAs can be challenging. Some companies that offer gold

With the United States’ mortgage rates rising from under 3% in 2021 to over 7% in 2024, mortgage companies have faced their fair share of challenges. Between the volatility of

AI call systems present a boon for many businesses. They help improve a variety of processes, streamline work, and even reduce the number of employees a company needs to hire. However, debt collection processes

AI is changing the way many businesses operate. We’re already seeing more and more companies use AI to streamline, automate, and generally improve the flow of work within their companies.

If you’re on the lookout for new technologies that contribute to improved sales results, artificial intelligence is a good place to start. This is the ultimate technology when it comes