Importance of Voicemail in Professional Communication

woman doing voice mail

Leaving a voicemail for a business contact is a critical communication skill that can significantly impact professional relationships and outcomes. In today’s landscape, voicemails are more important than ever. Many phone providers, including Apple, now convert voicemails into text messages, making them easier for recipients to read and respond to. This technology has led to […]

Best Day and Time to Call

blue telephone handset

The best day and time to call retail customers are crucial factors that influence the success of business communications, particularly in a competitive marketplace. Understanding the optimal timing for outreach can significantly enhance engagement and conversion rates, as customers’ availability and receptiveness vary throughout the week and day. Research indicates that midweek days, specifically Wednesdays […]

Reconnecting Prospects Using AI: Finding the Right Balance

time to follow up phrase written on keycap

When sales reps reconnect with dormant prospects, they must overcome unique obstacles to acquire customers. It’s no secret that daily prospecting is one of the most challenging aspects of sales. Reps deal with nonstop tedious work, such as taking and reviewing notes, making countless phone calls, returning follow-up calls, and checking lead lists. Reaching out […]

Leveraging Conversational AI in Automotive Sales

car sales agent assisting a client

If you run an auto dealership, you’re probably aware of the challenges that threaten automotive businesses, like global instability and the risk of a national recession that may hurt sales. To stay on top in this highly competitive industry, you must provide outstanding service that targets each potential buyer’s needs. Many thriving dealerships already rely […]

Financial Impact of Conversational AI in Business Operations

business reports with calculator pen and money bills

Considering the implementation of conversational AI in your organization? That’s a wise decision. Conversational AI represents an invaluable asset for your sales team, enabling your business to consistently engage with leads—even in the face of repeated rejections. Unlike human representatives, AI is unimpeded by emotional responses, allowing it to maintain persistence even when encountering resistance. […]

Conversational AI for Nurturing and Follow-Up

agent doing a follow up call

Lead nurturing represents a vital phase in the sales process, acting as the bridge between potential and actual customers. As potential clients evaluate your product or service, it is imperative that your business maintains their engagement and inspires them to buy, subscribe, or schedule a consultation. While companies commonly utilize methods such as email drip […]

Streamline Legal Case Inquiries with Conversational Voice AI

lawyer calling a client

Running a successful law firm means managing a constant stream of client inquiries, from personal injury cases to class action lawsuits. The volume of calls can easily overwhelm any legal team, especially when you’re dealing with hundreds of inquiries each week at all hours of the day. Responding to each lead in real-time while identifying […]

Supercharge Lead Follow-Ups with Instant Contact Using Conversational AI

classic black telephone

Acquiring new customers in today’s fast-paced digital world is more challenging than ever. Prospective buyers expect immediate, personalized communication that doesn’t feel overly “salesy.” But how can businesses achieve this level of responsiveness at scale? Enter conversational AI—a tool that’s changing the sales landscape by helping companies refine everything from lead contact workflows to qualification […]

AI in Automotive: Driving the Future with Cerence and Škoda

Group of friends enjoying a road trip in a yellow convertible, driving down an open road with arms raised.

As the automotive industry continues to evolve, AI-powered voice assistants are playing a crucial role in transforming how drivers interact with their vehicles. Companies like Cerence and Škoda are leading this innovation by integrating conversational AI into cars, offering smarter, safer, and more connected driving experiences. Cerence: Elevating the In-Car Experience Cerence’s AI technology is […]