Security & Compliance
Secure by Design. Compliant by Default.
Compliance is an afterthought for most Voice AI vendors. At 2X, it's the architecture. TCPA, SOC 2 Type II, and HIPAA aren't add-ons. They're built into every call.
Book a DemoDownload Security Brief
The Compliance Standard
Documented. Audited. Zero Compromises.
No other Revenue Connection AI platform carries all three. This isn't a marketing claim. It's a documented, audited, and continuously maintained architecture.
DNC Enforcement
5-Year Records
TCPA
Other platforms make TCPA compliance your problem. One mistake costs $500-$1,500 per call. 2X automates all federal calling requirements, including time restrictions, Do-Not-Call lists, opt-outs, and record keeping, so you stay protected without the legal burden.
Annual Audit
Third-Party Verified
SOC2 Type II
Most platforms claim security but lack proof. SOC2 Type II means continuous independent monitoring, not a one-time check. Your customer data lives on verified, audited servers. Pass enterprise security reviews faster. Cut procurement cycles by 60 days.
PHI Protection
Healthcare Ready
HIPAA Compliant
Built for healthcare from day one, not bolted on after. Every call, transfer, and conversation meets HIPAA requirements automatically. Signed BAA before you even start. Healthcare providers get compliant AI calling without the compliance headache.
Proven Results
$140K in Marketing Efficiencies. Month One.
Lear Capital transformed their customer acquisition with 2X. Here's what they achieved in the first 30 days:
$
800K
Monthly Revenue Increase
$140K
Monthly marketing efficiencies
100
Calls per minute
4X
ROI
90%
Live qualified leads
Read Full Case Study
Trusted by Industry Leaders
How It Works
Compliance Runs Automatically. You Focus on Revenue.
Every call that leaves the 2X platform passes through a compliance layer you never have to think about. Here’s what happens behind the scenes on every single dial.
01
Do-Not-Call Registry CheckBefore any call is placed, the platform can cross-reference federal and state Do Not Call registries in real time using your Do-Not-Call SANS#. Numbers flagged for opt-out are automatically suppressed with no manual list management required.
02
Time-Zone EnforcementLocal time-zone logic restricts calling hours automatically. The platform uses your customers’ area or zip code to enforce federal calling windows, so your team never accidentally dials outside legal hours, even across multiple time zones simultaneously.
03
Caller ID & Consent VerificationEvery call includes proper caller identification. Expressed consent is the responsibility of your organization, but 2X can provide general consent language guidance or connect you with a TCPA attorney to help you get it right.
04
Opt-Out HandlingWhen a contact requests removal, the platform processes it instantly and propagates the suppression across all active campaigns, including a real-time update back to your CRM. No lag. No accidental re-dials. No exposure.
05
Call Recording & 5-Year RetentionRequired call records are stored for the full 5-year retention period, the standard required for TCPA defense. Every record is encrypted, indexed, and retrievable within minutes if regulators come calling.
Platform Security
Built for Regulated Industries
Healthcare, financial services, insurance. These are the sectors with the most to lose from a compliance failure. 2X was designed for exactly these environments.
Data Security
Your data is encrypted everywhere it lives.
AES-256 encryption at rest. TLS 1.3 in transit. Encryption keys are managed through a dedicated KMS and never stored alongside the data they protect.
AES-256 encryption at rest
TLS 1.3 encryption in transit
Dedicated key management service (KMS)
Automatic key rotation on schedule
No plaintext storage of sensitive data
Access Controls
The right people see the right data. Nothing more.
Role-based access controls lock down what each user can see. MFA is enforced on every account, no exceptions, no workarounds.
Granular role-based access controls (RBAC)
SSO with major identity providers
SSO with major identity providers
Session timeout and device management
Full access logging at admin level
Infrastructure
Built to stay up when your revenue depends on it.
2X runs on redundant cloud infrastructure across multiple regions. Automatic failover keeps campaigns live. 99.9% uptime SLA, financially backed.
Automatic failover across multiple regions
24/7 real-time infrastructure monitoring
Automated backups and instant recovery
Quarterly penetration testing
Audit Trails
When regulators ask, you have answers in minutes.
Every call, consent record, and opt-out is logged with a tamper-evident timestamp. Compliance reports are generated on demand. No scrambling, no gaps.
Full immutable audit trail
Instant on-demand compliance reporting
Full timestamped consent history
Full records for legal discovery
Platform Security
Built for Regulated Industries
Healthcare, financial services, and insurance are the sectors with the most to lose from a compliance failure. 2X was designed for exactly these environments.
Data Security
Your data is encrypted everywhere it lives.
AES-256 encryption at rest. TLS 1.3 in transit. Encryption keys are managed through a dedicated KMS and never stored alongside the data they protect.
AES-256 encryption at rest
TLS 1.3 encryption in transit
Dedicated key management service (KMS)
Automatic key rotation on schedule
No plaintext storage of sensitive data
Access Controls
The right people see the right data. Nothing more.
Role-based access controls lock down what each user can see. MFA is enforced on every account, no exceptions, no workarounds.
Granular role-based access controls (RBAC)
MFA enforced on all user accounts
SSO with major identity providers
Session timeout and device management
Full access logging at admin level
Infrastructure
Built to stay up when your revenue depends on it.
2X runs on redundant cloud infrastructure across multiple regions. Automatic failover keeps campaigns live. 99.9% uptime SLA, financially backed.
Automatic failover across multiple regions
24/7 real-time infrastructure monitoring
Automated backups and instant recovery
Quarterly penetration testing
Audit Trails
When regulators ask, you have answers in minutes.
Every call, consent record, and opt-out is logged with a tamper-evident timestamp. Compliance reports are generated on demand. No scrambling, no gaps.
Full immutable audit trail
Instant on-demand compliance reporting
Full timestamped consent history
Full records for legal discovery
Platform Security
Built for Regulated Industries
Healthcare, financial services, insurance. These are the sectors with the most to lose from a compliance failure. 2X was designed for exactly these environments.
Data Security
Your data is encrypted everywhere it lives.
AES-256 encryption at rest. TLS 1.3 in transit. Encryption keys are managed through a dedicated KMS and never stored alongside the data they protect.
AES-256 encryption at rest
TLS 1.3 encryption in transit
Dedicated key management service (KMS)
Automatic key rotation on schedule
No plaintext storage of sensitive data
Access Controls
The right people see the right data. Nothing more.
Role-based access controls lock down what each user can see. MFA is enforced on every account, no exceptions, no workarounds.
Granular role-based access controls (RBAC)
SSO with major identity providers
SSO with major identity providers
Session timeout and device management
Full access logging at admin level
Infrastructure
Built to stay up when your revenue depends on it.
2X runs on redundant cloud infrastructure across multiple regions. Automatic failover keeps campaigns live. 99.9% uptime SLA, financially backed.
Automatic failover across multiple regions
24/7 real-time infrastructure monitoring
Automated backups and instant recovery
Quarterly penetration testing
Audit Trails
When regulators ask, you have answers in minutes.
Every call, consent record, and opt-out is logged with a tamper-evident timestamp. Compliance reports are generated on demand. No scrambling, no gaps.
Full immutable audit trail
Instant on-demand compliance reporting
Full timestamped consent history
Full records for legal discovery
Platform Security
Built for Regulated Industries
Healthcare, financial services, and insurance are the sectors with the most to lose from a compliance failure. 2X was designed for exactly these environments.
Data Security
Your data is encrypted everywhere it lives.
AES-256 encryption at rest. TLS 1.3 in transit. Encryption keys are managed through a dedicated KMS and never stored alongside the data they protect.
AES-256 encryption at rest
TLS 1.3 encryption in transit
Dedicated key management service (KMS)
Automatic key rotation on schedule
No plaintext storage of sensitive data
Access Controls
The right people see the right data. Nothing more.
Role-based access controls lock down what each user can see. MFA is enforced on every account, no exceptions, no workarounds.
Granular role-based access controls (RBAC)
MFA enforced on all user accounts
SSO with major identity providers
Session timeout and device management
Full access logging at admin level
Infrastructure
Built to stay up when your revenue depends on it.
2X runs on redundant cloud infrastructure across multiple regions. Automatic failover keeps campaigns live. 99.9% uptime SLA, financially backed.
Automatic failover across multiple regions
24/7 real-time infrastructure monitoring
Automated backups and instant recovery
Quarterly penetration testing
Audit Trails
When regulators ask, you have answers in minutes.
Every call, consent record, and opt-out is logged with a tamper-evident timestamp. Compliance reports are generated on demand. No scrambling, no gaps.
Full immutable audit trail
Instant on-demand compliance reporting
Full timestamped consent history
Full records for legal discovery
How We Compare
Most Voice AI Treats Compliance as a Checkbox. We Don't.
Zero major competitors lead with TCPA compliance messaging. Here's what the difference looks like when you put it side by side.
Before 2x
SOC2 Type II + HIPAA
TCPA Built-In
Live Handoff to Closers
5-Year Record Retention
Founded by Sales Operators
Aged Lead Reactivation
2x Solutions
Others
Partial
Limited
Trusted by Industry Leaders
Client Success Stories
Trusted by Revenue Leaders
$20K
Monthly Headcount Savings
"At Happy Head, 2X has proven to be more than just a tool. It's a multiplier. Today, everything from lead engagement to failed payments run through 2X, allowing us to automate communications while keeping them warm and personalized. Most importantly, they're not a vendor sitting on the sidelines. They're an extension of our team."
Ben Katz, CEO
$220K
Revived Leads Revenue
"The pilot with 2X Solutions delivered immediate value. Their patient-centric AI effectively engaged diverse database segments, driving notable success and patient care across key success metrics."
Rob Spurrell, CEO
$66K
Monthly Revenue
“Working with 2X has been a major step forward for us, driving higher lead connections and engagement from the early stages of integration, resulting in real business, thanks to a fast-moving team that truly understands connecting with leads and customers.”
Daniel Boston, CEO
$140K
Marketing savings
"Partnering with 2X has already proven to be a smart move. We've seen meaningful traction from aged leads that were previously sitting idle, and it's clear that 2X knows how to re-engage contacts in a way that drives action. That success has given us the confidence to start feeding in new leads, and we're..."
Arian Azim, CEO
$15K
Reduced monthly SDR costs
"2X has quickly become a vital extension of our team at ReflexMD. We started with aged leads, but after seeing how effective the system was, we've expanded to nearly every outreach channel: new leads, subscription fall-offs, abandoned carts, all now run through 2X. 2X isn't just a vendor. They've become a core part of how we operate and grow."
Selin Demren, COO
Audit Readiness
When regulators increase scrutiny on AI calling, you want to be on the right side of that audit.
2X gives compliance teams everything they need to respond to regulatory inquiries, without scrambling.
Instant Record Retrieval
Pull any call record or opt-out history in minutes. Every record is indexed, searchable, and exportable for legal discovery.
5-Year Retention Standard
TCPA defense requires records going back years. 2X retains all relevant data for the full 5-year window automatically, with no manual archiving.
On-Demand Compliance Reports
We can generate a full compliance summary for any date range, campaign, or contact segment. Share directly with your legal team or regulators.
Real-Time Alerts
Compliance anomalies trigger instant alerts before they become violations.
Instant Record Retrieval
Pull any call record or opt-out history in minutes. Every record is indexed, searchable, and exportable for legal discovery.
5-Year Retention Standard
TCPA defense requires records going back years. 2X retains all relevant data for the full 5-year window automatically, with no manual archiving.
On-Demand Compliance Reports
We can generate a full compliance summary for any date range, campaign, or contact segment. Share directly with your legal team or regulators.
Real-Time Alerts
Compliance anomalies trigger instant alerts before they become violations.
FAQs
Does It Actually Work?
Is 2X actually SOC 2 Type II certified, or just compliant?
Certified. SOC 2 Type II is a third-party audit conducted by an independent CPA firm. It’s not a self-assessment or a checklist. It’s a formal examination of our security controls over a defined period. We renew it annually. You can request the report directly. Joaquin Arretche
How does 2X handle TCPA compliance for AI-initiated calls?
TCPA platform compliance is architectural, not a setting you toggle. The platform can automatically enforce Do-Not-Call suppression, time-of-day windows based on local time zones, caller identification, opt-out processing, and 5-year record retention. These run on every call, every time, with no manual intervention required.
Can 2X be used in healthcare environments with PHI?
Yes. 2X is HIPAA compliant and designed to handle protected health information. We execute Business Associate Agreements (BAAs) with healthcare clients. PHI is encrypted end-to-end and access is restricted by role. Several of our current clients operate in telehealth and patient engagement.
What happens if a contact opts out mid-call?
The opt-out is processed instantly and propagated across all active campaigns in real time and instantly hooked back to your CRM. The contact is suppressed from future dials immediately with no lag and no accidental re-contact. The opt-out record is logged with a timestamp and retained for the full 5-year window.
Who is responsible if a compliance issue occurs?
2X operates under a shared-responsibility model. We provide the compliance infrastructure: Do-Not-Call enforcement, time-zone logic, opt-out handling, record retention. You’re responsible for ensuring your contact lists and consent records are accurate before they enter the platform. We document this clearly in our service agreement so there’s no ambiguity.
Can I get a copy of your security documentation?
Yes. We provide SOC 2 Type II reports, HIPAA compliance documentation, and our security overview brief to qualified prospects under NDA. Contact our team and we’ll have the right documents to you within 24 hours.
Your goal is to connect with customers. 2X does that better than anyone.
Built by closers, not coders. 25 years and $3B in phone-based transactions. The compliance infrastructure your legal team will actually approve.
Book a DemoSee Results
SOC 2 Type II
HIPAA Compliant
TCPA Compliant
1,000 calls in ~10 minutes
